- Self-evaluation model for TQM activity
- Self-evaluation model for TQM activity
- ㆍ 저자명
- Osada. Hiroshi,Yamazaki. Masahiko
- ㆍ 간행물명
- The Asian journal on quality
- ㆍ 권/호정보
- 2000년|1권 1호|pp.75-80 (6 pages)
- ㆍ 발행정보
- 한국품질경영학회
- ㆍ 파일정보
- 정기간행물|ENG| PDF텍스트
- ㆍ 주제분야
- 기타
Objective evaluation is necessary for the company to know the level of its TQM activity and to improve it. This article proposes self-evaluation model for TQM activity through comparison study of the examination viewpoints for the Deming Prize with criteria of the Malcolm Baldridge National Quality Award. Proposed self-valuation model consists of three evaluation categories i.e. management system, management performance and survey/audit system. Evaluation on these categories is done for process and performance by using scoring method. This self-evaluation model is useful for checking the progress of TQM and make company recognize the strength and weakness of its TQM activity, namely, positioning analysis.