- 웹사이트 사용성 요인이 인터넷서점의 고객 재방문의도에 미치는 영향
- ㆍ 저자명
- 유일,김재전,노희옥,Ryu. Il,Kim. Jae-Jon,Rho. Hee-Ok
- ㆍ 간행물명
- 정보시스템연구
- ㆍ 권/호정보
- 2005년|14권 1호|pp.87-105 (19 pages)
- ㆍ 발행정보
- 한국정보시스템학회
- ㆍ 파일정보
- 정기간행물| PDF텍스트
- ㆍ 주제분야
- 기타
The purpose of this study id to examine the effect of Web site usability on the revisiting intention of customers in Internet book stores. The Web site usability construct consists of the factors such as contents, design, navigation, and interactivity. In order to accomplish the purpose of this study, a research model was established and it suggests that the usabililty effect the revisiting intention of online customers in Internet book stores. The results of the study show that contents, navigation, and interactivity has statistically significant effect on revisiting intention of Internet customers and this effect is mediated by perceived ease of use and perceived usefulness. This research confirms the importance of usability construct in designing web sites and understanding the use of web sites. Implications of these findings are discussed for researchers and practitioners.