For an advanced intelligent service, the need of HRI technology has recently been increasing and the technology has been also improved. However, HRI components have been evaluated under stable and controlled laboratory environments and there are no evaluation results of performance in real environments. Therefore, robot service providers and users have not been getting sufficient information on the level of current HRI technology. In this paper, we provide the evaluation results of the performance of the HRI components on the robot platforms providing actual services in pilot service sites. For the evaluation, we select face detection component, speaker gender classification component and sound localization component as representative HRI components closing to the commercialization. The goal of this paper is to provide valuable information and reference performance on appling the HRI components to real robot environments.