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Organizational Buying Behavior in an Interdependent World
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  • Organizational Buying Behavior in an Interdependent World
  • Organizational Buying Behavior in an Interdependent World
저자명
Wind. Yoram,Thomas. Robert J.
간행물명
Journal of global academy of marketing science
권/호정보
2010년|20권 2호|pp.110-122 (13 pages)
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한국마케팅과학회
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정기간행물|ENG|
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이 논문은 한국과학기술정보연구원과 논문 연계를 통해 무료로 제공되는 원문입니다.
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영문초록

20世?60年代中期, ?着1967年 ${ll}$????和?造??${gg}$的出版, ????行??一?域的?起?企?如何在市?中?作提供了新的思?方式, 而不只是?最?用?服?. 无?是 "工???" 或 "企???"(B-to-B),??的??行?仍然是???域的核心. 本文探?了??因素的影?,影?了????彼此相?的迅速增?的相互依存,反???影???的??行?. 文章?提出了一???,????行?的?念模型,在一?相互依存的世界是否仍然?在??充?活力的???境中引??究和管理的思想,. 本文提出?探索三??于??相互依存的??: 1.?些因素和????了??的相互依存的?起? 2.在?去半?世?中?展起?的????行?的主要?念模型仍然适用于今天??相互依存的??的世界?? 3.?究中??的相互依存的?示是什?? ????行?的??活?是什?? 考?到???系中????的相互依存的因素和??和5?????因素有??影?他?的??行?:加速全球化, 平整的????, 破?价??, 强化政府的介入, 不??分客?需求. ?五?相通的相互依存和?在的技?上的??可以改??????品和服?的市?中保持??力的?系. 在一?客???的??策略背景下, ?些力量影?三??次的?略?展: (1)?化的客?需求, (2)?生的?品/服?和解?方案以?足?些需求, 和(3)的??能力和工?制定和?施了以?足需求. ??中相互依存的五???因素在他?影???如何???不需要?立的操作. 他?可以相互作用和更加有效的影?????行?. 例如,加速了全球化的影?,出?了新的???一步破???价??之?的?系, ?而改?机???的?品和服?. 提高政府??可能?增加成本,因此在其??家的新?市??公司做生意?求低成本的?源. ?可以?少一?的就?机?增加?一??家的就?机?, 在?一方面, ?而?一步加速全球化. 第二?主要的??是相互依存的五???因素?????行?的核心?念模型有什?影?. 考?三?在 ${ll}$????和?造??${gg}$ 和 ${ll}$????行?${gg}$ ?籍中?展的?念模型:?????程, ??中心,以及??的情?. 回??些核心模型, 作?最初的?念,他?仍然是有效的, 而且不可能改?. 在?家和?家相互依?的情?下, 什??改????方相互作用的方式. 例如,增加了相互依?的机?可能?致增加?作以及??之?的?突的??,?而改????程. 此外,??中的?通?程的重要性作?一?成功的???系的判?依据?增加. 第三?????些????行?的?系的影?和意??行了探?. 以下是本文所考?到的: ?了增?????????行?的影?的理解,需要增加了解所扮演的角色之?的信任, 增强在???境中如何管理????的理解的需要, 需要增加了解在价???中的客?需要,?且需要增加了解新?的商?模式?????行?的影?. 在?多方面,?些?增加的??的相互依存派生出?的需要是????行????念的?展. 在1977年,Nicosia 和Wind建?把焦点集中在???而不是???部?点,自1990年以?, ????的???强. ?于管理者??,也想在越?越相互依存的世界中生存,他??需要更好地了解??如何??一??相?的??性. ???的相互依存的?点已??始,必?不?地?展提出一???些重要的?系改?的理解. 互相依?的???点的??需要?多??界人士和??者?根本上挑?和改?他?商?中的心智模型和????行?模型. 不再只?注????和????之?的?系而??是??中所有的相?成?, 包括消?者, ?展者, 供?商和中?者. 我??看??例子. 由SAP?造的有?多合作?伴的??包含了超?9000?公司和超?一百万的??者. 互相依?的?展, ??性和不?定的??和多?的??需要重新考?如何做出???定. ?果是他????注??中下一?段的?究和理?建???注有??者?建的??模型和??. 我?希望??的?究能?展?, 不是孤立在象牙塔里, 也不是限制在商?世界中, 而是??和??的?合. ?而言之, ??之?相互依?的提高的考?揭示了????行?的基?模型的持???性. 然而在相互依存的世界中?提高?些模型的价?, ??界和??者??提高他??一下?容的理解 (1)??的影?; (2)如何更好地管理?些影?的作用; (3)??之?信任和价?的作用, (4)价???中客?需求的演?; (5)????行?的新?的新商?模型的影?. ?了???一目?, 我?需要??界和??界更好的合作?而提高我??在相互依?的世界中的????行?的理解.

기타언어초록

The emergence of the field of organizational buying behavior in the mid-1960’s with the publication of Industrial Buying and Creative Marketing (1967) set the stage for a new paradigm of thinking about how business was conducted in markets other than those serving ultimate consumers. Whether it is "industrial marketing" or "business-to-business marketing" (B-to-B), organizational buying behavior remains the core differentiating characteristic of this domain of marketing. This paper explores the impact of several dynamic factors that have influenced how organizations relate to one another in a rapidly increasing interdependence, which in turn can impact organizational buying behavior. The paper also raises the question of whether or not the major conceptual models of organizational buying behavior in an interdependent world are still relevant to guide research and managerial thinking, in this dynamic business environment. The paper is structured to explore three questions related to organizational interdependencies: 1. What are the factors and trends driving the emergence of organizational interdependencies? 2. Will the major conceptual models of organizational buying behavior that have developed over the past half century be applicable in a world of interdependent organizations? 3. What are the implications of organizational interdependencies on the research and practice of organizational buying behavior? Consideration of the factors and trends driving organizational interdependencies revealed five critical drivers in the relationships among organizations that can impact their purchasing behavior: Accelerating Globalization, Flattening Networks of Organizations, Disrupting Value Chains, Intensifying Government Involvement, and Continuously Fragmenting Customer Needs. These five interlinked drivers of interdependency and their underlying technological advances can alter the relationships within and among organizations that buy products and services to remain competitive in their markets. Viewed in the context of a customer driven marketing strategy, these forces affect three levels of strategy development: (1) evolving customer needs, (2) the resulting product/service/solution offerings to meet these needs, and (3) the organization competencies and processes required to develop and implement the offerings to meet needs. The five drivers of interdependency among organizations do not necessarily operate independently in their impact on how organizations buy. They can interact with each other and become even more potent in their impact on organizational buying behavior. For example, accelerating globalization may influence the emergence of additional networks that further disrupt traditional value chain relationships, thereby changing how organizations purchase products and services. Increased government involvement in business operations in one country may increase costs of doing business and therefore drive firms to seek low cost sources in emerging markets in other countries. This can reduce employment opportunitiesn one country and increase them in another, further accelerating the pace of globalization. The second major question in the paper is what impact these drivers of interdependencies have had on the core conceptual models of organizational buying behavior. Consider the three enduring conceptual models developed in the Industrial Buying and Creative Marketing and Organizational Buying Behavior books: the organizational buying process, the buying center, and the buying situation. A review of these core models of organizational buying behavior, as originally conceptualized, shows they are still valid and not likely to change with the increasingly intense drivers of interdependency among organizations. What will change however is the way in which buyers and sellers interact under conditions of interdependency. For example, increased interdependencies can lead to increased opportunities for collabora..