- 품질소집단 활동의 성과에 관한 연구
- ㆍ 저자명
- 정영배,김연수,Chung. Young-Bae,Kim. Yon-Soo
- ㆍ 간행물명
- 산업경영시스템학회지
- ㆍ 권/호정보
- 2011년|34권 4호|pp.42-48 (7 pages)
- ㆍ 발행정보
- 한국산업경영시스템학회
- ㆍ 파일정보
- 정기간행물| PDF텍스트
- ㆍ 주제분야
- 기타
This paper proposes performance measurement method of quality small-group activity in business. This paper collects and analyzes quality circle activities data respect to tangible and intangible effect in national quality circles competitions festival. This paper proposes QPI (quality-circle performance index) based on Balanced Scorecard for quality small-group activity in quality improvement area. QPI is to measure the performance of quality improvement activities in the business firms. QPI is able to use widely in industries to provide a performance measure of quality small-group activity. In this paper, we propose the application method of QPl.