Many previous studies on the subject of supply chain have consistently claimed that they need collaboration among the partners of supply chains in order to enhance supply chain performance. The purpose of research is to examine the causal linkages among relational characteristics, collaboration, performance in the logistics firm and this research focuses on two types collaboration(operational collaboration and strategic collaboration) as the mediation variable between relational characteristics and supply chain performance. To test the above research questions, we collected data from logistics firm(N=164). The proposed structural model was tested using the PLS(Partial Least Square) statistical program. The research results are as follows. Trust, and information sharing have positive influences on operational collaboration, and operational collaboration have also positive influences on supply chain performance. Duration and information sharing have positive influences on strategic collaboration. However, strategic collaboration has non-positive influences on supply chain performance. The effect of relational characteristics on supply chain performance is mediated by operational collaboration.