기관회원 [로그인]
소속기관에서 받은 아이디, 비밀번호를 입력해 주세요.
개인회원 [로그인]

비회원 구매시 입력하신 핸드폰번호를 입력해 주세요.
본인 인증 후 구매내역을 확인하실 수 있습니다.

회원가입
서지반출
An analysis of critical success factors for Six Sigma implementation
[STEP1]서지반출 형식 선택
파일형식
@
서지도구
SNS
기타
[STEP2]서지반출 정보 선택
  • 제목
  • URL
돌아가기
확인
취소
  • An analysis of critical success factors for Six Sigma implementation
  • An analysis of critical success factors for Six Sigma implementation
저자명
Sharma. Sunil,Chetiya. Anuradha R.
간행물명
The Asian journal on quality
권/호정보
2012년|13권 3호|pp.294-308 (15 pages)
발행정보
한국품질경영학회
파일정보
정기간행물|ENG|
PDF텍스트
주제분야
기타
이 논문은 한국과학기술정보연구원과 논문 연계를 통해 무료로 제공되는 원문입니다.
서지반출

기타언어초록

Purpose - The success of Six Sigma implementation is known to depend on a number of critical factors. The purpose of this paper is to explore and analyse Six Sigma critical success factors (CSFs) in the context of Indian manufacturing organizations. Design/methodology/approach - Although Six Sigma success factors have been amply researched in the global context, in this paper, a maiden attempt is made to identify, through an extensive literature review, the CSFs for Six Sigma implementation followed by their validation and prioritization using primary data collection from Indian companies. A total of 22 CSFs have thus been compiled through an extensive literature review. These CSFs are then validated through an empirical research of select Indian manufacturing companies at various stages of implementation of the Six Sigma process improvement methodology. Findings - A factor analysis was used to finally reduce the 22 factors to seven groups of underlying CSFs, the top factors being use of right tools, measurement assurance, innovation and supplier collaboration. Based on the factors extracted, a Six Sigma adoption model has been proposed in the Asian context. Research limitations/implications - The factor analysis of CSFs of the Indian manufacturing organizations selected in this study demonstrates that the top factor is a composite factor showing combination of the ability of the project teams to use the right tools, measurement assurance, innovation and creativity skills in problem solving, and also the long-term supplier collaboration of the firm. Perhaps there has been an overemphasis on the role and commitment of the management in the success of a Six Sigma program. Though it is undisputed, certain other factors also play an equally important role in ensuring that the Six Sigma programs are successful. Originality/value - The CSFs extracted through the factor analysis could provide a basis for manufacturing organizations embarking on the Six Sigma journey to look beyond just management involvement and develop an integrated framework of other factors as outlined and give them appropriate priority and focus. The study could well be extended to service industries.