- 고객관점의 음식물처리기 개발을 위한 QFD를 활용한 제품품질요인 분석
- ㆍ 저자명
- 이재광,이태양,Lee. Jae-Kwang,Lee. Tae-Yang
- ㆍ 간행물명
- 대한안전경영과학회지
- ㆍ 권/호정보
- 2012년|14권 1호|pp.201-208 (8 pages)
- ㆍ 발행정보
- 대한안전경영과학회
- ㆍ 파일정보
- 정기간행물| PDF텍스트
- ㆍ 주제분야
- 기타
Recently the market of the food waste disposer has increased. Therefore, many companies in the development of food garbage disposer has been increasing interest. In this study, we used QFD (Quality Function Development) to find out the quality factors for the development of the food waste disposer reflecting the consumer needs. HOQ (House Of Quality) showing the correlation between consumer characteristic and engineering characteristic was written by investigating the consumer needs based on the consumer complaints and survey. In addition, we generated the CTQ (Critical To Quality) reflecting the weighting of the importance of the parts. As the research result, the important quality factors for the food garbage disposer were the grinding capability, drying, and odor emission features. The crushing motor associated with grinding and dehydration appeared as the most important quality factors among the parts. Second thing was the fan motor associated with odor. The findings will be able to contribute to the development of the food waste disposer reflecting the consumer needs.