This work intends to contribute for the improvement of the procedure suggested by Brazilian Technical Code that takes into account the cracked concrete stiffness in the estimative of the displacement of reinforced concrete beams submitted to service loads. A damage constitutive model accounting for induced anisotropy, plastic deformations and bimodular elastic response is used in order to simulate the concrete behaviour, while an elastoplastic behaviour is admitted for the reinforcement. The constitutive models were implemented in a program for bars structures analysis with layered finite elements. Initially, the damage model is briefly presented as well as the parametric identification of the materials that have been used in the reinforced concrete beams. After that, beams with different geometries and reinforcement area are analyzed and a statistical method (ANOVA) is employed in order to identify the main variables in the problem. Soon after, the same procedure is used with another resistance of concrete, where the compression strength is changed. The numerical responses are compared with the ones obtained by Brazilian Technical Code and experimental tests in order to validate the use of the damage model. Finally, some remarks are discussed based on responses presented in this work.