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Non-Value-added Activity 개선을 통한 간호업무 효율성 향상
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  • Non-Value-added Activity 개선을 통한 간호업무 효율성 향상
저자명
박양희,권인각,박계숙,장혜정,송미라,김희진,Park. Yang-Hee,Kwon. In-Gak,Park. Kyei-Sook,Jang. Hae-Jung,Song. Mi-Ra,Kim. Hee-Jin
간행물명
Quality improvement in health care : QIH
권/호정보
2013년|19권 2호|pp.68-80 (13 pages)
발행정보
한국의료질향상학회
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정기간행물|
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이 논문은 한국과학기술정보연구원과 논문 연계를 통해 무료로 제공되는 원문입니다.
서지반출

기타언어초록

Background: This study investigates improvements in non-value-added nursing activities in clinical work, in order to improve the efficiency and quality of nursing activities. Methods: The study was performed as a quality improvement project at a tertiary general hospital. The nursing activities that needed improvements were categories into admission care, discharge care, supply management, diagnostic work-up related activities, and others. The nursing time and frequency of non-value-added activities were compared across nine nursing units before and after implementation of the quality improvement program. Post-implementation patient and nurse satisfaction were subsequently analyzed. Result: Post-implementation, the time spent on non-value-added nursing activities was reduced and patients and nurses were satisfied with the improvements. Discussion: Reducing non-value-added activities in nursing can increase the work efficiency and ensure time for patient care, thus improving the quality of nursing care. For further study, accurate surveys on nursing activities based on nursing time are required.