- Process Mining 기법을 이용한 물류센터 입출고 프로세스 분석 및 개선 방안 수립
- ㆍ 저자명
- 김현경,신광섭,Kim. Hyun-Kyoung,Shin. KwangSup
- ㆍ 간행물명
- 韓國經營科學會誌
- ㆍ 권/호정보
- 2014년|39권 4호|pp.1-17 (17 pages)
- ㆍ 발행정보
- 한국경영과학회
- ㆍ 파일정보
- 정기간행물| PDF텍스트
- ㆍ 주제분야
- 기타
The functions of stocking and releasing in logistics center consist of three major procedure such as receiving, shipping and stock managements. Each process includes various sub-processes which are complicatedly connected with each other. Furthermore, lots of operators execute various tasks in the different sub-processes, simultaneously. It makes difficult to standardize, monitor, and analyze the processes. This paper proposed the quantitative methodology using process mining approach to discover and analyze receiving and shipping processes. For this purpose, the PDA operation log data is analyzed to build a realistic process model. The deduced model has been compared with official process model. In addition, task assignment and social networks analysises are carried out by utilizing process mining tools. Also, it has been proposed how to improve the processes with the analytical simulation model based on the results of process mining.