The door system for railway vehicles is the critical device directly influences on safety and satisfaction of passengers, Recently, electrical type of passenger door system is widely used for EMU type train instead of pneumatic type of passenger door system. The estimation of MTBF and failure rates for electrical type door system is essential. The manufacturor simply provides intrinsic reliability data for the railway operator. But actual reliability data based on operation and maintenance data is not complying with intrinsic reliability. In this study, operation and failure data associated with electrical door system were analyzed in order to determine actual MTBF and failure data. Intrinsic reliability data and service reliability data were studied to finallize much more practical and reliable actual reliability. Relax 2011 was used to predict intrinsic reliability and 217Plus model was also used to estimate of actual reliability data based on field data. Furthermore, it is necessary to keep studying on reliability prediction methodology and applying it in the field and doing research on improvement of reliability through feedback as well.