This study purposed to validate a scale for measuring satisfaction with elementary
school inclusive education through reliability analysis, exploratory factor analysis, and
confirmatory factor analysis in order to adapt the scale to be useful in assessing
people’s satisfaction with inclusive education. For this purpose, research questions
were formulated as follows. In order to answer these questions, we surveyed 250
parents with children subject to special education in elementary school selected
through stage sampling, and 232 of them responded to the survey. The results of this
study are as follows. First, in the results of exploratory factor analysis, five factors
tangibility, credibility, responsiveness, assurance, and empathy were extracted as the
factors of satisfaction with elementary school inclusive education, and these factors
explained about 71% of variation. Second, in the results of confirmatory factor
analysis on the model consisting of 15 questions on the five factors, the goodness‐of
fitness index of the model was RMSEA=.089, which was average. In addition, its
normed fit index (NFI) was .905, Tucker‐Lewis (TLI) was .909, and comparative fit
index (CFI) was .931, showing that the model is fit. The factor coefficient was
significant, and covariance among the factors was also significant. This suggests that
each index has a part explaining common factors and one explaining error factors.
Standardized factor loading was as high as over 0.5, C.R. was significant as over
9.00, and construct reliability was over .7 for all the factors. These results show that
the model has convergent validity. Third, Cronbach’s α for the whole of the 15
questions was .956, showing very high reliability, and Cronbach’s α of each factor
ranged within .728~.857. As shown by these findings, the scale on satisfaction with
elementary school inclusive education is expected to function as a relatively valid
and reliable tool that can measure not only satisfaction with the physical support system of elementary school inclusive education but also satisfaction with its
psychological support.