Client violence is a prototypical work violence that occurs in the social work services
and medical health fields. Client violence in the social work field is becoming a regular
and normal work experience for social workers. However, if client violence is neglected
as it is, serious loss and aftereffects will occur not only for social workers, but also
social service institutions and clients. Client violent prevention education is necessary to
prevent client violence, respond effectively, and minimize damage from violence.
This research aims to develop a client violence prevention education program for
social workers and evaluate the program’s effectiveness. A client violence prevention
program was developed through literature review of similar foreign education programs,
FGI with social workers and social work education professionals and 312 surveyed the
program needs and developed a 20hour client violence prevention education program
consisting of 9 subscales. A quasi-experimental design was used to compare the before
and after results of the control and experiment group in order to evaluate the
effectiveness of the program. The results showed that there was a significant difference
between the experimental group and the control group in terms of violence prevention,
coping knowledge and self–efficacy. Implications for social work education and
directions to improve client violence prevention education programs were proposed based
on these results.