The purpose of this study was to verify the effect of empathy training for white collar laborer on the change of empathic ability and Conflict Resolution Mode that cognitive, emotional and communicational elements exist in empathy. The participants of the study were 20 laborers employed by the W company in Kimhae City who have voluntarily participated in the program. The instruments used for this study were the Davis' Empathy Rating Scale(1980), the Carkhuff' Empathic Understanding Scale(1969) and the Conflict Resolution Mode Scale(Tomas & Killmann, 1974). Each group was measured pre- and post-test and data analysis was done by t-test. The results of this study are as follows; Firstly, there were no differences between the experimental group and control group in the empathic ability pre-test scores, however it was found that there were statistically significant differences between each group on post-test scores. The experimental group scored higher than the control group. Secondly, there were no differences between the experimental group and control group in the Conflict Resolution Mode pre-test scores, however it was found that there were statistically significant differences between each group on post-test scores. The experimental group increased their collaborating and compromising mode scores more than the control group and, they decreased their competing and avoiding mode scores more than the control group. This means that empathy training was effective for improving white collar laborer's empathic ability and for changing the Conflict Resolution Mode.