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관광통역안내사의 교육훈련과 업무성과의 영향관계
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  • 관광통역안내사의 교육훈련과 업무성과의 영향관계
  • The Analysis on the Influences of Tour Guide's Education and Training on Work Effectiveness
저자명
문보영,신애경
간행물명
한국관광서비스학회 학술대회
권/호정보
2007년|(통권1호)|pp.39-56 (18 pages)
발행정보
한국관광서비스학회|한국
파일정보
학술대회지|KOR| 이미지(0.36MB)
주제분야
사회과학
서지반출

영문초록

First, in the relation with analysis result learning expectation and recognition of education training need, it was shown that the element of study ability and study ability didn't have a meaningful effect on the recognition of education training need. It was also shown that the element of education training expectation of study motive and study expectation had a meaningful effect on the recognition of learning g training in the meaningful level of 0.01. Second, as a result of recognition for the need of education training and analysis in the relation with the method of education training, the higher the recognition for the need of education method of OJT, which is enforced in a workplace. Third, as a result of recognition for the need of education training and analysis in the relation with the content of education training, it was shown that task service was statistically meaningful out of education content about education training need. That is, the higher the need for the education training the higher the content about task service out of training content. Fourth, it was shown that the result of education training method, education training content and task result did not have an effect on task result. That is, the higher task service, which is the content of education training and professional task characteristic, the greater the effect it has on task result.

목차

Ⅰ.서론
1. 문제제기와 연구목적
Ⅱ. 이론적 배경
1. 관광통역안내사의 역할과 제도
2. 교육훈련의 내용과 방법
3. 피훈련자의 학습동기와 학습능력
4. 교육훈련에 따른 업무성과
Ⅲ. 연구모형과 조사설계
1. 연구모형 및 가설의 설정
2. 실증조사의 설계
Ⅳ. 분석결과
1. 조사대상자의 인구통계학적 특성
2. 가설검증
Ⅴ. 결론
 참고문헌
Abstract

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