- 온라인 커뮤니티 내 사회적 영향이 구전활동에 미치는 영향 - 마켓메이븐의 조절효과를 중심으로 -
- ㆍ 저자명
- 송용태,Song. Yong-Tae
- ㆍ 간행물명
- 디지털정책연구
- ㆍ 권/호정보
- 2008년|6권 4호|pp.91-104 (14 pages)
- ㆍ 발행정보
- 한국디지털정책학회
- ㆍ 파일정보
- 정기간행물| PDF텍스트
- ㆍ 주제분야
- 기타
This study notes the growing importance of online community as a means of building customer relationships. The author aims to identify how to communicate in an online community on preannounced new products, and test social influence that influence word-of-mouth of consumers, and confirm moderate effect of market maven between social influence and word-of-mouth activity in on-line community. The main findings are that social influence such as internalization and conformity positively influence word-of-mouth communication on online community. And moderate effect of market maven confirm between social influence(internalization and confirmity) and word-of-mouth activity.