The purpose of this study was investigate the environments and attitude and overall satisfaction level
according to the recognition of usage of physical therapy. The research subject was randomly selected those
who are receiving physical therapy in 2014. Written questionnaire and SNS questionnaire collection methods
were used. For SNS questionnaire collection method, the survey-monkey program using smart phone was
used. The statistics processing was conducted with SPSS 18.0 software program. Data analysis method was
used student t-test, One-way ANOVA. For post-hoc comparison, the data was analyzed with Tukey test and
verified reliability through Cronbach’s alpha coefficient. According to the study results, it can be used as a
parameter that is meaningful to the satisfaction survey of physiotherapy and physical therapist. Factors that
made influence on the satisfaction level of satisfaction level of environment of physical therapy clinic and
attitude of physical therapists and overall satisfaction level of physical therapy were 'necessity of physical
therapy', 'image of physical therapist'. This study conducted to provide professional and systematic treatment
service to the patients who will be receiving physical therapy service.