Our society that has been abundant with vast data and overflowing information is
now transformed into an emotional community centering on a story. And people also
seek after not profits but the value and quality of life. This conscious change of
society and public transforms the contents , exhibition function and methods,
educational programs , external activities , and accomplishment of a museum as well.
Therefore , a museum stands at the crossroads of being changed into mutually
interactive multicultural space centering on visitors by actively understanding
visitors demands, needs , and preferences.
A storytelling has been introduced into a museum in order to improve its
relationship and communication with the public from long time ago. This
phenomenon is not the reflection of social aspects but the inherent nature of a
museum that is related to its mission, role, aim, and communicativeness that have
been the base of a museum since modern times. Nowadays, a storytelling emerges
not only from the field of marketing but from art, architecture, IT industry, contents
business, popular culture industry, and so on, as an alternative. All the business
entities from conglomerates to small shops seek after such management and
marketing to which a storytelling is applicable.
In this vein, the aim of this study was to examine the applicability of a storytelling
structure to a museum as its tool of communication and base of growth in order for
a museum to communicate with the public who are accustomed to a story-oriented
society and a story formation. In other words , by applying the concept of a storytelling to the existing generalized and conventional museum as an alternative
that will give it a new vitality. the investigator tried to present the possibility of a
'living museum' .
First, through an examination on a variety of theories on texts, narrations, and
semiology, the investigator presents the similarity and interrelationship between a
description theory and an exhibition formation with which the former can be grafted
on the latter. A storytelling can be defined as 'telling a story', namely 'narrating'.
By means of words of mouth, printed matters, and today's digital medium, both
fiction and nonfiction have been handed down between people. generations, races,
and countries. Both an exhibition and a storytelling are universal languages anyone
can speak and understand regardless of his or her social strata, ages, eras, or
countries, and have such a formation that harmonizes with a universal and inherent
structure of a story, and with which visitors can rightly interpret a story in a logical
and chronological order, through their own construction of valuable culture of
mankind, or through their own learning and experience at the time when they are
contacting with a story.
This storytelling-based exhibition provides visitors learning experience, aesthetic
experience, celebrative experience, enchanting experience, and entertaining
experience through stories and discourses. In addition, by structuring empathetic,
empirical, and engrossing environment, it makes more intimate communication with
visitors possible. In other words. it allows visitors to interpret differently, and then
to accomplish a valuable exhibition-storytelling. Through such experiences as
profound emotional impression, deviation, learning, realization, pleasure, memory,
and practice, visitors learn and interpret the exhibition-storytelling, resulting in an
interactive storytelling structure that can exchange with a museum.
Rather than playing a limited role within the exhibition space of a museum. this
exhibition-storytelling structure can bring the growth of value and the long-term
stability of management to a museum. It plays the role of a powerful convergent
point throughout the whole operation of a museum, when working out its mission,
goal, exhibition, educational program, brand strategy, positioning strategy, visual
identity, marketing, public relations, and so on, thus functioning as a tool of
amicable communication. It can extend its scope even to the surroundings and
external activities of a museum, and play the roles of growth base and external
message sender that delivers the future potential of a museum to the public.
This storytelling structure of a museum also plays the role of a communication
center that delivers a precious story of mankind to visitors in relation to history.
culture, tradition, and society, thus commemorating history, criticizing the present,
designing the future, and cooperating with visitors in making a growth base of a
museum.