In order to draw out the roles, the capacities and the qualities of education instructors
delivering knowledges in museum’s educational fields at present, this study conducted a
qualitative research method and drew out following findings.
First, it was found that the education instructor took the roles of class expert, knowledge
expert, and participants mediator.
Second, as the education instructor’s capacities, this study identified the knowledge, the
teaching activities and the attitude.
Third, as the qualities of education instructor, the personal factors were identified.
Besides, in spite of one’s opinion, manager managing education instructors drew out the
class expert, program planner and employee as the roles of the education instructor, and
also the knowledge, the attitude and the sincerity as the capacities of education instructor.
But these findings can’t almost be generalized because they are gotten from small
participants of this study, so this study has a shortcoming that some theoretical exploration
and quantitative researches should be supplemented in future.